Refreshingly Straightforward IT Support for Busy SME’s

No complications, no headaches, no jargon & no unnecessary costs

See us as a natural extension of your business. We’re an extra (and very safe) pair of hands providing you with a reliable source of professional knowledge and access to leading edge technologies that you can build your business on.

Local Support

Your systems are monitored around the clock and our expert engineers are on call to provide remote and onsite support.

IT Security

We can help you get a clear understanding of the real risks to you and your business and how you can protect against them.

Secure Backups

Secure, automatic backup of your business data with instant restoration of files means you will never lose information again.

Cloud Services

Moving your IT infrastructure into the cloud can deliver huge benefits including cost savings and increased security.

We put our customers at the centre of everything we do.

Our locally based technical support team will always go the extra mile to help you when you need it. Our services are exclusively tailored towards your needs and our specialist software monitors your IT Infrastructure 24/7 for viruses, hardware and software errors, software updates as well as hardware wear and tear.

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Trusted by world-class vendors.

We’re home to a range of world-class technology vendors such as Microsoft, Acronis, Exclaimer, VadeSecure, Bitdefender and many more, providing solutions to help SME’s become more flexible, secure and productive.

A small business in the UK is hacked every 19 seconds.
Make sure it doesn’t happen to you.

Detect

If your data is already for sale on the dark web, you’re an easier target for hackers and cyber criminals. We can tell you if your data has already been stolen and help you understand where you’re most vulnerable with a FREE cyber security strength test.

Protect

We can help you guard against the most common cyber threats by fixing any vulnerable areas in your IT infrastructure and providing ongoing monitoring with our cloud based Anti-Virus and Anti-Malware which blocks all unwanted emails, viruses and malware before they disrupt your business.

Defend

Cyber attacks are constantly evolving and becoming ever more sophisticated. Our security specialists can provide ongoing monitoring and patching services and our training partners can deliver staff training to raise awareness of cyber risks.

When your technology doesn’t work – neither does your business.

IT companies come in many shapes and sizes. We find that today’s SMEs need an all-rounder with a wide range of skills and the agility to seamlessly hop from one challenge to the next. As we enter our second decade, we’re as excited as ever by the evolving IT landscape and look forward to helping you embrace the tried and tested technologies that will continue to power your business.

Soda provides a prompt response for our day to day IT support queries. They have a helpdesk system for logging our calls and we are able to monitor the queries and solutions via their online support system. We have worked with Soda on larger projects too such as installing a new practice management system and they have liaised with suppliers to ensure everything, including third party software and updates, run smoothly for us without interruption to our business.

Declan

We turned to Soda for our merger. We were merging two firms with different case management systems. Not only were we changing software at both sites, we were also migrating to new hardware at the same time! We needed a supplier that could comfortably manage all of these requirements. Soda allowed us to have our new system and old systems working in parallel, and they managed every aspect of the transition for us. They were the first point of contact for all issues. They continue to provide daily support to our staff, and are a partner that gives direction and recommends the best way of doing things.. not just a case of fixing ad-hoc IT issues.

Mark

Soda provide us with day to day support, strategic advice and secure cloud backup for all our business and client data. They are the only people we would trust with this information, I think this is because of the relationship we have built up with them over the years. They recently helped us upgrade all of our computers to newer models as Windows on our old PCs was no longer supported by Microsoft. I worried that this would cause a lot of disruption not only with the physical swapping of equipment, but with the transferring of data and software packages to new computers. Soda started work on Friday evening and worked over the weekend to keep our downtime to a minimum. A staff member was on site on Monday morning to help with any teething issues, and the whole thing went really well.

Alan

Your approach was very valuable to our firm. Your efficiently resolved the issues we identified and provided 'plain English' explanations of the issues. In addition to this you were open about your company pricing which was in our opinion very fair for the level of expertise demonstrated.

David

Soda proved themselves to be a master at the difficult skill of dealing with phone calls from anxious clients when dealing with me. I needed to process a mortgage case and print out some documents but my computer was refusing to connect to the internet or the printer. I was impressed by Soda's ability to guide me through precise instructions over the phone, and get me up and running within a few minutes. I have no hesitation in recommending Soda to everyone I know.

Peter

When we contacted Soda your response was immediate and I would like to take this opportunity to thank you for your extended efforts and the time you spent in resolving and ensuring that our problems had minimal effect on our business.

Norman

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We provide IT Support services to SME owners across Yorkshire and beyond.

If you’re looking for honest, straightforward advice about your IT – you’ve come to the right place.

Fill in the form and we’ll get back to as soon as we can.

Office 1, Courtyard South
Wharfebank Mills
Otley, West Yorkshire
LS21 3JP

T : 0333 772 0512
E : support@soda-online.com